Medical Office Assistant Referrals

Description

Harrison Healthcare pioneers the next generation of primary healthcare delivery, dedicated to optimizing the health and wellness of our clients. We integrate cutting-edge scientific developments in evidence-based medicine into highly personalized care plans. Our collaborative team, driven by values of Innovation, Excellence, and genuine Compassion, treats every individual as family.

We are seeking an experienced Medical Office Assistant (MOA) with expertise in specialist referrals who values delivering thoughtful, compassionate care to the highest standards. If you're passionate about personalized service and share our values, we want to hear from you.

Responsibilities:

• Referral management: Facilitate the referral process by receiving and reviewing referral requests from clinicians, assessing the appropriateness of the referrals, and ensuring all required information is included.
• Provider collaboration: Communicate with healthcare providers to obtain additional information, clarify referral details, and facilitate the timely processing of referrals to ensure seamless coordination of care.
• Communication: Respond to all client/team communications including emails, phone calls and in-person inquiries, triaging urgent requests and communicating with the highest level of professionalism and compassion.
• Client liaison: Act as the primary contact for clients, offering clear explanations of the referral process, addressing inquiries, and offering guidance on subsequent steps. Maintain clients' awareness of their referral status and communicate any required actions they may need to undertake.

About you:

• Embody our core values of compassion, innovation, and excellence.
• Passionate about creating memorable client interactions and experiences.
• Excellent communication skills to connect and engage with clients.
• Excited about delivering personalized care.
• Ability to multitask in a professional, high-volume setting.
• Team player with attention to detail, comfortable with ambiguity, and flexible with evolving clinic needs.

What you bring:

• Commitment to learn and apply Harrison's values and people-first principles.
• Completion of Medical Office Assistant program from an accredited institution.
• Minimum 1 year of experience as a medical office assistant in primary healthcare.
• Proficiency in using electronic medical record (EMR) systems and Teams (Microsoft)

Why work at Harrison?

• Competitive compensation package.
• Hybrid schedule
• Vibrant culture supporting team member well-being.

To comply with Provincial Health Order guidelines, COVID-19 vaccination is a requirement for all employees at Harrison Healthcare. We are an equal opportunity employer and invite all qualified individuals to apply. For more information, visit our careers page at https://harrisonhealthcare.ca/careers/client-experience. We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Job Type: Part-time

Pay: $25.00-$29.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• In accordance with provincial health orders, Harrison Healthcare requires employees to be vaccinated against Covid-19. Are you currently vaccinated against Covid-19?

Experience:

• MOA: 1 year (required)

Licence/Certification:

• Medical Office Assistant Certification (preferred)

Work Location: In person

Similar Jobs