Station Service Attendant- Counter sales Agent

Description

Do you speak both English and French have experience in the tourism hotel or airline industry and enjoy providing outstanding customer service Then VIA Rail Canada has an opportunity for you We re looking for bilingual agents to work at our Toronto station with occasional stints at our Oshawa and Oakville stations.

Station agents provide a warm welcome to our passengers and attend to their needs with diligence and efficiency. You ll join a team of incredibly talented individuals who are skilled at navigating challenges and working together to handle occasional difficulties and sensitive situations.

If you work well under pressure enjoy an environment where no two days are the same and are interested in providing Canadian travellers with the best customer service this is the perfect job for you.

RESPONSIBILITIES
As Station Agent you will
Book and change reservations
Check tickets
Make announcements and provide information about train arrivals departures and delays
Provide assistance to passengers with specific needs
Ensure that the station is kept clean
Handle baggage packages and sports equipment
Work outside in all kinds of weather conditions
Drive a motor vehicle through tight spaces (training provided )

LOCATION
You will work at our Toronto station with occasional stints at our Oshawa and Oakville stations.
Training Starting date : April 29th, 2024 or May 13th, 2024

SCHEDULE
You must be available to work:

• A guaranteed 20 hours/week with the possibility of working up to 40 hours/week
• On a variable on call schedule between 5:45 a.m. and 12:00 a.m. (or until train arrival) seven days a week including weekends and holidays

SALARY
Hourly rate: between $25.89 and $29.99/h

REQUIREMENTS
You are well suited for this position if you have :

• The skill to communicate with a smile and speak both English and French
• A high school diploma
• At least one year of customer service experience
• A valid driver s licence
• The physical ability to repetitively handle loads of up to 23 kg (50 lb.) (which is easily doable for workers of any gender with the right technique)

ADVANTAGES

• Generous compensation and benefits program
• A training with full pay
• A close knit team of co workers
• An environment that fosters employee health and well being

- A wide range of health and wellness benefits for employees and their families including unlimited telemedicine service-

• An employer that believes in equity and provides opportunities for career advancement
• The chance to be part of a sustainable transportation service connecting Canadian communities

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