Linux/Windows System Engineer

Description

Tech Bench Services is recognized as an industry leader in IT Managed Services, Cloud Hosting and IT Project Consulting in Surrey and the Lower Mainland.

Responsibilities:

· Responsible for maintaining our Asterix Servers that our VOIP services rely on. Updates, monitoring logs, troubleshooting, assisting with new accounts, etc.

· Responsible for maintaining Virtual Cloud infrastructure on Windows HyperV. Setup new VM's, customizing as per client requests, failover and redundancy setup and troubleshooting.

· Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization

· Configuring and maintaining Fortinet/Cisco Routers, including VLANS, VPN, AD Integration and Security Tightening

· Network and Fiber Installation/Troubleshooting/Optimization for existing and new projects.

· Install and upgrade computer components and software, manage virtual servers, and integrate automation processes, and setting up private cloud for clients.

· Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.

· Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.

· Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.

· Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.

· Responsible for capacity, storage planning, and database performance

· day-to-day management of large, technically complex, and demanding client accounts, developing and executing upon an overarching technical support strategy, detailed issue tracking, root cause issue recognition and resolution.

· Dealing with customers directly and helping them remotely or on site.

Job Type: Full-time

Pay: From $3,500.00 per month

Additional pay:


Monday to Friday
Ability to commute/relocate:


Surrey, BC: reliably commute or plan to relocate before starting work (required)

Experience: Relevant Experience Required in the field.

System administration: 5 years (required)

Driving Licence (required)

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